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Find the managed I.T. and cyber security service plan that meets your needs

Discover Our Service Plans

Our wide range of Managed IT service plans, including Foundation, Core, Initiative, and Initiative Plus, cater to diverse business needs. With transparent per-user billing, clients can select the plan that aligns best with their budget and requirements. Each plan is designed to deliver essential IT services, cyber security services, disaster recovery, and advanced features, ensuring businesses of all sizes can access reliable support and maximize their technology investment.

A Plan To Fit Your Needs

FOUNDATION PLAN

This entry-level support plan is designed for startups or smaller organizations that typically do not have an office location or servers and do not require onsite, weekend, or after-hours support.

Core Plan

Our most popular plan is for organizations with one or more locations seeking remote and onsite support but not requiring weekends or after-hours. This option provides predictable pricing with mid-level cyber security and backup services included.

Initiative Plan

Your complete IT team. These organizations have demanding environments that typically have one or more locations, seeking onsite and remote support 24x7x365. Cybersecurity and backup are paramount, or they have high compliance requirements.

Initiative Plan

Your complete IT team. These organizations have demanding environments that typically have one or more locations, seeking onsite and remote support 24x7x365. Cybersecurity and backup are paramount, or they have high compliance requirements.

Compare Plan Features

Foundation

  • Unlimited Remote Help Desk
    Unlimited remote support 9 am - 5 pm Monday – Friday
  • Digital Workspace Management
    Digital Workspace management for Microsoft 365, Google, phone systems, and document storage
  • Simple Device Management
    Simple device management of PCs and Macs
  • Managed Cyber Security Services
    Entry level cyber security, Alcott Defense Essentials Plan
  • Network Support
    Basic tier 1 reactive network support
  • Managed Backup
    File and Folder Managed Backup for PCs and Macs
  • Unlimited Remote Help Desk
    Unlimited remote support 9 am - 5 pm Monday – Friday
  • Digital Workspace Management
    Digital Workspace management for Microsoft 365, Google, phone systems, and document storage
  • Simple Device Management
    Simple device management of PCs and Macs
  • Managed Cyber Security Services
    Entry level cyber security, Alcott Defense Essentials Plan
  • Network Support
    Basic tier 1 reactive network support
  • Managed Backup
    File and Folder Managed Backup for PCs and Macs

Core

All of Foundation and

  • Unlimited Remote Help Desk
    Unlimited remote support 9 am - 5 pm Monday – Friday
  • Digital Workspace Management
    Digital Workspace management for Microsoft 365, Google, phone systems, and document storage
  • Simple Device Management
    Simple device management of PCs and Macs
  • Managed Cyber Security Services
    Entry level cyber security, Alcott Defense Essentials Plan
  • Network Support
    Basic tier 1 reactive network support
  • Managed Backup
    File and Folder Managed Backup for PCs and Macs

Initiative

All of Core and

  • Unlimited Remote Help Desk
    Unlimited remote support 9 am - 5 pm Monday – Friday
  • Digital Workspace Management
    Digital Workspace management for Microsoft 365, Google, phone systems, and document storage
  • Simple Device Management
    Simple device management of PCs and Macs
  • Managed Cyber Security Services
    Entry level cyber security, Alcott Defense Essentials Plan
  • Network Support
    Basic tier 1 reactive network support
  • Managed Backup
    File and Folder Managed Backup for PCs and Macs

Initiative Plus

All of Initiative and

Want the full technical plan details?

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