About us

Your Business Deserves Innovative IT

We believe in giving growing businesses 15-minute response times, 99% system uptime, and 2-hour on-site time, with real human support.

About Us
About Alcott Enterprises
Alcott Enterprises – IT Innovation Starts Here

The Real Cost of Slow IT

You’ve got people relying on tech that can’t keep up.
Every delay, every outage, every “we’ll get back to you” chips away at your momentum and costs you revenue. You’ve tried the big guys—too slow. The cheap ones—too risky. And the rest? They don’t get your industry. That’s why we built something different. Something built for you. Because when your business is growing, your IT should be the one thing you never have to worry about.
Who we are. Alcott Enterprises – IT Innovation Starts Here

Guaranteed Uptime

We guarantee 99% uptime, 15-minute response, and 2-hour onsite arrival - so your team stays productive and your business never skips a beat.

A Real Partnership

We’re not a vendor. We’re your IT partner. You’ll always talk to someone who knows your name, your setup, and how to help.

What We Prove

15-Minute

Response

99%

Renewals

99%

System Uptime

2-Hour

Time Onsite

How It Started

I started this company because I was tired of watching businesses get overlooked and burdened with unhelpful IT. I worked at an IT firm that had a very traditional approach. However, I recognized the potential in the areas they neglected. So, I left and took on a project for a friend, solving one problem after another. That’s how it started—a small project turned into a full-time mission and a belief that businesses deserve innovative IT solutions. We built a team and never looked back. We’re here for businesses that deserve better, for those who want an innovative partner, not just a vendor. That’s who we built this for.

Our Story | Jordan Alcott at the LA Business Journal Disruptor Awards 2024.  Alcott Enterprises – IT Innovation Starts Here

What Drives Us

These values shape how we think, build, and show up for you.

Built for Growing Businesses

We specialize in small to mid-sized businesses scaling quickly, delivering personal support, strategic solutions, and zero downtime for organizations that have outgrown patchwork IT and need reliable, robust IT services.

Get to know us Alcott Enterprises – IT Innovation Starts Here

Small to mid-sized businesses with 10 - 1000+ users

US-based Businesses - primarily in Los Angeles and surrounding areas

Organizations are tired of slow, impersonal IT support

Businesses that want more than an IT vendor - they want a technology partner

Organizations that want forward-thinking IT that scales with them, not slows them down

Here’s What Our Clients Say About Us

"It does not matter what the call is for, the team makes sure we stay running. They are a true full-service IT team. Highly recommend them for any business looking for reliable IT support!"

Shari T.

Chief Financial Officer

"When we look at technology partners, what’s critical is you find a partner that is not about product; it’s a service-oriented company, and so what they do is they get an understanding of your people, your process, and your business. They build technology around it to support it, whereas many vendors out there will have a product in mind and try to see how it fits in your organization and push it.  With my experience with Alcott, they are about understanding our business, our process, and most importantly, our people and our needs, and helping us find the right solution that meets our business objectives."

Daryl K.

President

"Alcott Enterprises has been a valuable partner in our company’s journey. Their professional services have helped us optimize our processes and achieve our business goals. The team is dedicated, reliable, and always delivers on their promises."

Peter M.

President

"The Alcott team has been a game-changer for our IT infrastructure. Their managed IT services are top-notch, and their team is always quick to respond and knowledgeable. We've seen a significant improvement in our system's performance and security. I highly recommend them!"

Kyle J.

Owner

"I can't thank Alcott Enterprises enough for their exceptional IT and cybersecurity solutions. Their proactive approach has kept our data safe and secure. The team is always there to address any concerns and provide expert advice."

Brandon I.

Owner

"I am extremely impressed with the cybersecurity solutions provided by Alcott Enterprises. Their team is knowledgeable and proactive. We sleep better at night knowing our data is protected. Their attention to detail and commitment to excellence are unmatched."

Robert R.

Operations

Certified to Protect What Matters Most

These certifications reflect our promise to deliver secure, reliable, and forward-thinking IT solutions.

How We See IT Evolving

We’re helping businesses stay online, stay secure, and stay ahead. We’re the team behind the scenes, ensuring their systems run smoothly, their people remain productive, and your tech never holds you back. The future of IT support isn’t just about fixing things faster. It’s about designing systems that think ahead, adapt with you, and give your team the freedom to focus on what really matters. We’re here to ensure your tech never limits your vision and to help you build what’s next without hesitation.

How we make a difference Alcott Enterprises – IT Innovation Starts Here

Meet Our Leadership Team

Experts who think ahead, solve fast, and bring Fortune 500 insights

Hear From Our Happy Clients

"It does not matter what the call is for, the team makes sure we stay running. They are a true full-service IT team. Highly recommend them for any business looking for reliable IT support!"

Shari T.

Chief Financial Officer

Midnight meltdown? IT service provider in Los Angeles has your back. Alcott Enterprises - IT innovation starts here.

"When we look at technology partners, what’s critical is you find a partner that is not about product; it’s a service-oriented company, and so what they do is they get an understanding of your people, your process, and your business. They build technology around it to support it, whereas many vendors out there will have a product in mind and try to see how it fits in your organization and push it.  With my experience with Alcott, they are about understanding our business, our process, and most importantly, our people and our needs, and helping us find the right solution that meets our business objectives."

Daryl K.

President

Midnight meltdown? IT service provider in Los Angeles has your back. Alcott Enterprises - IT innovation starts here.

"Alcott Enterprises has been a valuable partner in our company’s journey. Their professional services have helped us optimize our processes and achieve our business goals. The team is dedicated, reliable, and always delivers on their promises."

Peter M.

President

Midnight meltdown? IT service provider in Los Angeles has your back. Alcott Enterprises - IT innovation starts here.

"The Alcott team has been a game-changer for our IT infrastructure. Their managed IT services are top-notch, and their team is always quick to respond and knowledgeable. We've seen a significant improvement in our system's performance and security. I highly recommend them!"

Kyle J.

Owner

Midnight meltdown? IT service provider in Los Angeles has your back. Alcott Enterprises - IT innovation starts here.

"I can't thank Alcott Enterprises enough for their exceptional IT and cybersecurity solutions. Their proactive approach has kept our data safe and secure. The team is always there to address any concerns and provide expert advice."

Brandon I.

Owner

Midnight meltdown? IT service provider in Los Angeles has your back. Alcott Enterprises - IT innovation starts here.

"I am extremely impressed with the cybersecurity solutions provided by Alcott Enterprises. Their team is knowledgeable and proactive. We sleep better at night knowing our data is protected. Their attention to detail and commitment to excellence are unmatched."

Robert R.

Operations